Returns & Exchanges
We stand by the quality of our technology. If you are not completely satisfied with your purchase, we offer a 30-day trial period for all wearable therapy items.
1
Initiate Request
Visit our online portal with your order number and email address to start your return or exchange.
2
Prepare Package
Place the unworn item in its original packaging including all technical components and manuals.
3
Attach Label
Print the prepaid shipping label provided via email and affix it securely to your return parcel.
4
Receive Refund
Once our lab inspects the technology, your refund will be processed to your original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing